Home » Achieve Lasting Process Improvement: Reach Six SIGMA Goals Without the Pain by Bennet P. Lientz
Achieve Lasting Process Improvement: Reach Six SIGMA Goals Without the Pain Bennet P. Lientz

Achieve Lasting Process Improvement: Reach Six SIGMA Goals Without the Pain

Bennet P. Lientz

Published June 10th 2002
ISBN : 9780080498508
ebook
281 pages
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 About the Book 

Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes.MoreMethods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as well as at management level, is essential in implementing effective process improvement methods. The authors present a step-by-step approach to the issue of effective process improvement, offering more than 200 tips and guidelines as well as addressing specific common problems and issues. The strategy presented is to take a broad and intuitive, but learned view of process improvement methods, and the tactics expounded are based on guidelines, common faults, and lessons learned. The authors disparage process improvement operations that depend on jargon and the support of just upper management, and promote grassroots involvement and self-sustaining measurement, making this an essential guide for all with involvement in process improvement.